How we protect your data
Last updated: October 2026
1. Data collected
TAIME collects only the data strictly necessary to operate the service:
- ·Email, authentication and service communications
- ·Name, company, job title and area of interest, collected when registering interest in the Strategic plan
- ·Conversation history with the Executive Advisor, service personalization
- ·Basic navigation data, server logs for error monitoring and security
- ·Registration data: the email used to create and access your account
- ·Subscription and billing data: Stripe identifiers (customer and subscription), subscription status and dates. TAIME does not store card numbers
- ·Company profile provided to the Executive Advisor
- ·Reading and saved reports: reading progress and the reports you save
- ·Identifier associated with the subscriber in reports, for traceability of licensed content (Terms, section 8)
2. How we use your data
- ·Authentication and access control to the platform
- ·Executive Advisor personalization based on your company profile
- ·Communications about new reports and platform updates
- ·Continuous product improvement and bug fixing
- ·Payment processing and subscription management
- ·Traceability of licensed content
3. Data sharing
We do not sell data to third parties. We do not share data with commercial partners.
Controller: TAIME TECNOLOGIA LTDA, CNPJ 69.328.630/0001-96.
Your data may be processed by the following essential service providers, organized by service category (with current vendors as examples), only to the extent necessary for platform operation:
| Service category | Provider | Purpose |
|---|---|---|
| Cloud infrastructure and hosting | Vercel | Application hosting and delivery |
| Database | Supabase | Data storage and authentication |
| AI model providers for language processing | Anthropic, OpenAI | Executive Advisor responses (Anthropic) and semantic search via embeddings (OpenAI) |
| Public content search and collection | Serper | Signal collection from public sources |
| Transactional email | Resend | Login, notification and newsletter emails |
| Anti-bot protection | Cloudflare Turnstile | Anti-abuse verification in the public Advisor |
| Payments | Stripe | Billing, subscriptions and refunds |
Some of these providers process data outside Brazil, including in the United States. The international transfer takes place for the performance of the contract and under the providers' contractual safeguards, pursuant to art. 33 of the LGPD.
Each provider has its own privacy policy and is subject to applicable data protection laws in their respective jurisdictions.
4. Legal bases
We process data for the performance of the contract (account, access and subscription), compliance with legal and regulatory obligations (tax and payment records), legitimate interest (security, abuse prevention and product improvement) and, where applicable, your consent (for example, the newsletter, which you can unsubscribe from at any time).
5. Your rights (LGPD, Brazilian Data Protection Law 13.709/2018)
In accordance with Brazilian data protection law, you have the right to:
- ·Confirmation that personal data processing exists
- ·Access to your stored data
- ·Correction of incomplete, inaccurate or outdated data
- ·Anonymization, blocking or deletion of unnecessary or excessive data
- ·Data portability to another service provider
- ·Withdrawal of consent at any time
- ·Information about the entities with which your data is shared
- ·Petition the Brazilian National Data Protection Authority (ANPD)
To exercise your rights, contact us at: contact@taime.tech
6. Security
- ·Data stored with encryption in transit (TLS) and at rest
- ·Access control via passwordless secure link authentication
- ·Row Level Security (RLS) in the database, each user accesses only their own data
- ·Database access restricted by service_role key for administrative operations
7. Cookies
TAIME uses only:
- ·Session cookie, authentication (required for the platform to function)
- ·Language cookie (taime-locale), saves your PT/EN language preference
No tracking or advertising cookies. We use aggregated usage metrics, without tracking cookies, through Vercel Analytics. The payment page hosted by Stripe may use its own cookies, required for transaction security.
8. Data retention
| Data type | Retention period |
|---|---|
| Account data (email, profile) | While the account is active |
| Executive Advisor history | 12 months |
| Technical logs of anonymous usage and checks | 90 days |
| Advisor usage telemetry (no conversation content) | 12 months, then anonymized |
| Data after account deletion | Removed within 30 days (except tax and payment records, kept for the period required by law) |
9. Minors
The service is not intended for people under 18.
10. Contact and data protection officer
For any privacy or data protection questions, contact our data protection officer at contact@taime.tech. We respond within 5 business days.